The Issue: The Adoption Barrier

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), planning for a smooth rollout. However, complexity, frequent updates, and lack of intuitive guidance often result in a "productivity gap":

• Employee Struggles: Staff struggle to operate new SAP screens or complete complex transactions, leading to delays and increased dependence on help desks.


• Workarounds: Users bypass standard SAP processes, which results in data inconsistency, policy breaches, and productivity loss.

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• Training Attrition: Manual-based instruction is ineffective over time, leaving staff unsupported when they face real-time tasks.


• Low ROI: The entire capability of the SAP system is not realised, as most users access only a limited portion of its features.

The Solution: Contextual Support with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, closes the Digital Adoption Gap. It sits on top of your SAP systems to deliver real-time assistance exactly when needed.

By deploying WalkMe with SAP, your clients can ensure every team member, regardless of background, can work confidently from the outset.